Solutions / Veterinary Clinics

Veterinary Clinics

Answer every pet owner's call — including the after-hours ones.

Veterinary clinics get a disproportionate share of after-hours and emergency-sounding calls, and an independently-run practice can't keep a receptionist on the phone around the clock. Your AI receptionist books and confirms appointments, and immediately hands off anything that sounds like a real emergency to a human — it never assesses an animal's condition itself.

Over a hundred independently-run or small 2-3-site veterinary clinics operate across Kenya's urban and livestock-farming regions, most reachable on a single clinic phone line.

Scope: Scoped strictly to booking and logistics. It never assesses an animal's condition or gives veterinary advice — anything urgent-sounding is escalated to a human straight away.

• —Books and confirms appointments, day or night
• —Escalates anything emergency-sounding to a human immediately
• —Never gives veterinary advice or assesses an animal's condition
• —Keeps a clean log of every call for the practice